AI chatbot for business in Qatar, on WhatsApp, Instagram and your website

Vibes builds an AI chatbot for business in Qatar that answers your customers on WhatsApp, Instagram and your website chat. It replies day and night, including after office hours, at weekends and during Ramadan evenings when your team is offline. No enquiry waits until morning.

The assistant learns your own services, prices and policies. It replies in the language the customer uses, Arabic or English. It asks the questions your sales team would ask, books appointments, takes orders and passes the conversation to a person when it should. You see every conversation. It is built by our team in Doha and powered by Wiral AI, our AI assistant product.

An AI chatbot for business in Qatar that works where your customers already are

In Qatar, most customers do not fill in a contact form. They send a WhatsApp message. They reply to an Instagram story. They open the chat on your website late in the evening. If nobody answers, many of them message the next company on their list.

Our assistant covers three channels: WhatsApp, Instagram and your website chat. It uses one set of knowledge and one set of rules across all three. A customer gets the same correct answer about your prices or opening hours, whichever channel they use.

WhatsApp runs on the WhatsApp Business Platform. Instagram runs on Instagram Messaging for business accounts. The website chat is a small widget we add to your site. You do not need three separate tools or three separate teams.

Arabic AI assistant that also speaks English

Your customers write in Arabic, English or a mix of both. Some start in Arabic and switch to English halfway through. The assistant replies in the language the customer uses and follows the switch.

We write the Arabic content and tone with you, so replies sound natural to Gulf customers and match how your business already speaks. You can also tell us words and phrases to use or avoid in each language.

Lead qualification and appointment booking with an AI chatbot

A fast reply is only half the job. The assistant also asks the questions your sales team would ask. For a property enquiry that may be budget, area and move-in date. For a clinic it may be the treatment and the preferred day. For a quote it may be the scope and the deadline.

You decide the questions. The assistant asks them in a natural order, one or two at a time, and records the answers. Your team then picks up a lead that already has the basics, instead of starting from a single word like "price?".

Where your business takes bookings, the assistant offers available time slots and confirms the appointment. Where you take orders, it collects the order details. The exact booking and order flow depends on how your business works today. We agree it with you during setup. Bookings run on Wiral's own calendar, so there is no third-party booking tool to set up.

Handover to your team when a person is needed

Some conversations need a person. A customer may be upset. A request may be unusual. A deal may be ready to close. The assistant is set up to pass these conversations to your team instead of guessing.

When it does not know the answer, it does not make one up. It tells the customer that a member of the team will follow up, and it hands the conversation over with the history in place. Your staff can read what was already said and continue from there.

You choose the handover rules with us. For example, a complaint, a request for a discount or a large order can always go to a person.

How the assistant learns your business

The assistant answers from your own content, not from general internet knowledge. Before launch we collect your services, prices, opening hours, locations, policies and the questions customers ask most often. Your existing website, price lists and WhatsApp replies are a good starting point.

We load that content, test the assistant with real questions in Arabic and English, and fix any wrong or weak answers before it goes live. When your prices, offers or services change, the content is updated so the assistant stays correct. After launch you send us your changes and we update the assistant for you.

Because you see every conversation, you can spot new questions customers ask and add the answers. Over time the assistant covers more of your real enquiries.

Privacy and customer data

Your customers share names, phone numbers and sometimes personal details in chat. We treat that data with care. Conversations are used to serve your customers and your team, not for advertising.

WhatsApp and Instagram messages pass through Meta's official business platforms. Access to conversation history is limited to your team and the people who support your assistant. We keep the full conversation history, so your team can look back at any past chat. If one of your customers asks for their chat to be deleted, we delete it.

Powered by Wiral AI

The assistant is powered by Wiral AI, our AI assistant product. Vibes handles the setup for your business: the channels, the content, the Arabic and English tone, the qualification questions, the booking flow and the handover rules.

This means you work with one local team in Doha. The same people who set up your assistant are the people you call when you want to change it.